How we collect, use and protect the information you share with us.
We collect information you provide directly — such as your name, institution, email, shipping address and order details — and technical information collected automatically, such as device type, browser and pages viewed.
We share data only with service providers who help us operate — payment processors, couriers and analytics — under contract, and only as needed. We do not sell your personal information.
We keep records for as long as needed to fulfil orders and meet legal obligations, then delete or anonymise them. Data is protected with encryption in transit and access controls; no method is perfectly secure, but we work to safeguard it.
Depending on where you live, you may request access to, correction of, or deletion of your data, and object to certain processing. To exercise these rights, contact us via the Contact page.